Sims & Sons Electric and Plumbing

Score breakdown

Criterion	Weight	Score	Top 10 median	Bar
Satisfaction	70 %	9.8	9.8
Volume	15 %	4.2	3.0
Recency	10 %	9.8	9.2
Response to customers	5 %	0.4	9.8
Final score	100 %	8.5	8.6

How each score is calculated

Where these numbers come from

Google reviews

4.9 ★ from 494 reviews · 98% five-star · 1% one or two stars

Last 12 months

At least 120 reviews, average 5.0 · owner replied to 4%

Verification

City of Chicago license: check in progress

5 ★ 482

4 ★ 3

3 ★ 3

2 ★ 1

1 ★ 5